SHIPPING AND RETURNS

RETURNS AND EXCHANGE

We love nothing more than when a customer is happy with their new purchase, however if you do not like your new jewellery for aesthetic reasons we will happily exchange for something of the same value, or a gift certificate can be given in exchange. We allow you to exchange within 14 days of recieving the goods and you will be responsible for postage costs on the exchange.  We do not refund for change of mind or wrong size chosen so please make sure you choose the correct size.

Faulty jewellery will always be repaired if it is a manufacturing fault. Exclusions include wear and tear due to buyer's own fault, carelessness in looking after the jewellery and not following care instructions.

No exchange or refund will be given on custom orders. 

No exchange or refund will be given on disc earrings so please choose carefully.

 

SHIPPING

By accepting these terms at the time you place your order, you acknowledge that your order will take approximately 1-2 weeks to manufacture before shipping.

All items are shipped with Australia Post and a tracking number will be sent to you once your item has been shipped.

Shipping costs will be calculated at the checkout.